Terms & Conditions

Welcome to Radius Info Solution. By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By using this website or requesting our CCTV installation, maintenance, repair, or security solutions, you agree to these Terms & Conditions.


2. Services

Radius Info Solution provides CCTV camera sales, installation, maintenance, repair, Annual Maintenance Contracts (AMC), biometric systems, intercom systems, video door phones, networking solutions, and related security services.


3. Quotations & Pricing

All quotations are subject to change until confirmed. Prices may vary depending on site conditions, product availability, installation requirements, and customer specifications.


4. Installation

Installation timelines are provided as estimates. Delays caused by weather, customer availability, material shortages, or unforeseen circumstances shall not be considered our liability.


5. Warranty

Warranty is applicable only as per the manufacturer's warranty policy. Radius Info Solution is not responsible for damages caused by misuse, accidents, electrical faults, natural disasters, or unauthorized repairs.


6. Payments

Customers agree to make payments as per the agreed terms. Delayed payments may affect warranty support, maintenance services, or future service requests.


7. Customer Responsibilities

Customers are responsible for providing accurate site information, uninterrupted power supply, internet connectivity (where required), and access to installation locations.


8. Intellectual Property

All website content including text, images, logos, graphics, and design remains the property of Radius Info Solution and may not be copied or reproduced without written permission.


9. Limitation of Liability

Radius Info Solution shall not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use our products or services.


10. Privacy

Information submitted through our website will only be used to provide quotations, customer support, and service-related communication.


11. Third-Party Products

Products supplied by brands such as Hikvision, Dahua, CP Plus, UNV, Bosch, Honeywell, and others remain subject to their respective manufacturer warranty policies and terms.


12. Changes to Terms

Radius Info Solution reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.


13. Contact Information

Radius Info Solution
D-3008, Sector 12,
Indira Nagar, Lucknow,
Uttar Pradesh - 226016

Phone: +91 9506253999
Email: radiusinfosolution@gmail.com